Commercial service terms

Service, cancellation & refund policy

Paid work begins only after written scope, deliverables, price, schedule, acceptance criteria, and refund terms are confirmed.

Before payment

Reference prices on this site are not an automatic order. We first assess the request and provide a written quote that identifies inclusions, exclusions, dependencies, revision rounds, and acceptance evidence.

Cancellation

Before scheduled work begins, cancellation and any non-recoverable third-party cost are handled according to the written quote. After work begins, completed work and committed non-recoverable cost may be deducted before any refund.

Defects and scope changes

Delivery defects are repaired within the warranty period stated in the quote. New features, policy changes, third-party API changes, and requirements outside the approved scope are estimated separately.

Digital artifacts

No paid self-serve digital artifact is currently sold on this site. Before that changes, product-specific cancellation, refund, delivery, tax, and license terms will be presented before checkout.